Top Salesforce Test Automation Challenges & How to Overcome Them

We break down the biggest Salesforce test automation challenges and how your team can tackle each one to improve testing speed and accuracy.
Alina
August 1, 2025
Salesforce Test Automation Challenges

The global test automation market is projected to reach $52.7 billion by 2027, up from $28.8 billion in 2022, growing at a CAGR of 13.5%.That’s a huge jump. And it clearly shows how critical automation has become, especially for complex platforms like Salesforce.

But here's the catch: Salesforce test automation isn’t just about writing scripts and running tests. There are layers of complexity that most teams don’t anticipate until they’re knee deep in failed test cases. 

In this blog, we’ll walk through what makes Salesforce automation tricky, common challenges you’ll face and smart ways to fix them.

What Is Test Automation?

Test automation refers to the use of tools and scripts to automatically run software tests, compare actual results with expected ones and identify bugs or issues. Instead of manually checking every feature or function, automation allows repetitive tasks to be done faster, more reliably and with minimal human effort.

Sounds like a dream, right? It definitely has its perks.

Why Do Teams Choose Test Automation?

  • Speed: Tests run in minutes, not hours.
  • Consistency: Unlike manual testers, bots don’t miss steps.
  • Reusability: Once written, test scripts can be reused across releases.
  • Coverage: You can test more scenarios in less time.

Where Does It Fit in the Salesforce World?

Salesforce is an enterprise grade platform that powers everything from sales pipelines to customer support. It updates frequently, supports tons of integrations and gets customized heavily.

Because of that, testing becomes more than just a checkbox task. Every change (big or small) could break something. That’s why businesses rely on automation to maintain quality at scale.

But automation in Salesforce doesn’t come easy.

Why Salesforce Test Automation Is Hard

Let’s not sugarcoat it: Salesforce is a beast to automate. It’s powerful but deeply layered. Here’s why test automation isn’t always smooth sailing.

1. Dynamic Elements Everywhere

Salesforce constantly generates dynamic IDs and components. Your automation tool may locate a button today, but tomorrow it’s invisible or worse, has a different ID. This makes element identification unstable.

2. Customization Overload

No two Salesforce orgs are the same. Every business has different fields, objects and workflows. Test scripts built for one org often fail in another unless tailored, which requires time and effort.

3. Frequent Updates

Salesforce rolls out three major updates every year. With each release, your automated tests may break. Staying current means regular maintenance of your scripts which defeats the purpose of “set it and forget it.”

4. Visualforce and Lightning Components

You’re not just dealing with HTML and CSS. Salesforce uses Visualforce, Lightning Web Components (LWC) and Aura components. Some tools struggle to interact with these elements properly.

5. Third Party Integrations

Salesforce usually talks to other systems like ERPs, marketing tools or databases. Automating end to end testing in this web of connections is a whole new level of tricky.

The Top Salesforce Test Automation Challenges and How to Overcome Them

1. Dynamic Elements and Complex DOM Structures

The Challenge

Salesforce’s UI is built using Aura and Lightning Web Components (LWC). These generate dynamic IDs and nested DOM structures. What does that mean? Your test scripts often break because the element locators change frequently, especially after updates.

Even worse, identifying reusable components becomes tricky due to Salesforce’s custom styling and hidden elements.

How to Overcome It

  • Use Stable Selectors: Don’t rely on auto generated XPath or dynamic IDs. Instead, go for data test attributes or CSS classes where possible.
  • Page Object Model (POM): Create reusable object repositories for your test cases. This makes it easier to update locators in one place.
  • Leverage AI powered Testing Tools: Tools like Testim, Functionize or Provar can handle dynamic content using smart locators.

Pro Tip: Avoid hard coded waits. Use conditional waits like “wait for element to be visible” to avoid flaky tests.

2. Frequent Salesforce Releases and UI Changes

The Challenge

Salesforce pushes three major updates a year. With every release, there can be changes in layout, element positioning or component behavior. This means your perfectly working automation tests today might break tomorrow.

How to Overcome It

  • Stay Ahead of Releases: Subscribe to Salesforce Release Notes and set time aside to prepare test updates accordingly.
  • Build Modular Tests: Use smaller, independent test components that are easier to maintain than long end to end scripts.
  • Use Test Suites with Version Control: Tag test cases according to Salesforce versions (e.g., Summer ’25) to identify what needs updating.

Automated smoke testing post release is your best friend. It catches major issues fast.

3. Testing Custom Code and Workflows

The Challenge

Let’s be real — no Salesforce org is “out of the box.” Businesses heavily customize it with Apex triggers, custom objects, validation rules and third party integrations. These introduce edge cases that generic test tools may miss.

How to Overcome It

  • Work with Developers Early (Shift Left): Include QA in sprint planning so you can prepare for new workflows before they hit production.
  • Create End to End Scenarios: Don't just test the UI. Make sure you’re covering how custom triggers and flows behave.
  • Use Code Coverage Reports: Salesforce provides built in tools to check Apex test coverage so use them to your advantage.

Don’t ignore negative testing and see how the system behaves when things go wrong.

4. Test Data Management in a Multi Tenant Environment

The Challenge

Salesforce operates in a multi tenant architecture, which means you can’t just spin up a new database for testing. Data privacy, field level security and sharing rules often block or alter test data.

How to Overcome It

  • Use Sandboxes Wisely: Full or Partial Copy Sandboxes mirror production data. Use them for realistic test runs.
  • Create Synthetic Test Data: Use tools like Salesforce Data Loader, Faker or FactoryBoy to generate clean data.
  • Mask Sensitive Data: Obfuscate PII when using real data in lower environments.

Always tear down test data after use to prevent pollution of your test environments.

5. Limited Support for Non UI Testing

The Challenge

Many teams focus only on UI testing. But in Salesforce, backend logic, APIs and data flows are just as important. Ignoring non UI testing means you're missing out on critical coverage.

How to Overcome It

  • Use API Testing: Tools like Postman or REST assured let you test Salesforce’s REST and SOAP APIs directly.
  • Automate Apex Unit Tests: Developers should write Apex tests for triggers, classes and flows. QA should verify their quality and coverage.
  • Test Flow and Process Builder Logic: These no code automations need test scenarios too if they update or delete records.

A good balance: 30% UI, 40% API and 30% logic based test coverage.

6. Test Flakiness and Long Execution Times

The Challenge

Ever had a test pass one day and fail the next without any code change? That’s flakiness. And in Salesforce, slow page loads, pop ups and browser compatibility issues can make it worse.

How to Overcome It

  • Run Tests on the Right Browsers: Stick to Salesforce supported browsers (Chrome, Edge). Avoid running tests on unsupported ones.
  • Parallel Test Execution: Use Selenium Grid or cloud platforms like BrowserStack or Sauce Labs to run tests faster across environments.
  • Use Smart Waits and Retry Logic: This prevents tests from failing due to temporary loading issues.

Set a benchmark for acceptable test execution time and optimize scripts that cross it.

7. Tool Compatibility and Integration Limitations

The Challenge

Many legacy test tools simply don’t “speak Salesforce.” They struggle with its DOM structure or can’t test Lightning components properly. Others don’t integrate well with CI/CD pipelines or ALM tools.

How to Overcome It

  • Use Salesforce Friendly Tools: Tools like Provar, TestSigma, Tosca and Leapwork are designed with Salesforce in mind.
  • Integrate with DevOps: Connect your test tools with Jenkins, Azure DevOps or GitHub Actions to automate test runs.
  • Use Custom Test Adapters: For unique workflows, build wrappers or plugins that work with your test platform.

 Not all tools are created equal. Always evaluate test tools based on your Salesforce tech stack.

Conclusion: Don’t Let Automation Challenges Slow You Down

Salesforce test automation is just a bit high maintenance. With the right strategy, tools and mindset, you can keep your test environment stable, even as your org evolves.

Need help simplifying your Salesforce test automation setup? At PixelConsulting, we help businesses navigate complex Salesforce challenges including automation but without losing speed or sanity.

Let’s fix what’s slowing you down.

Frequently Asked Questions (FAQs)

1. What is Salesforce test automation?

Salesforce test automation involves using tools and scripts to automatically test workflows, UI elements, data processes and custom code within Salesforce to ensure everything works as expected after changes.

2. Can I use Selenium for Salesforce test automation?

Yes, but it requires customization. Salesforce’s dynamic elements and complex DOM make it hard for Selenium to locate elements consistently. Tools like Provar or Testim offer better Salesforce specific support.

3. What are the most common causes of test failures in Salesforce?

Dynamic elements, frequent UI updates and poor test data are top reasons. Also, relying too heavily on UI testing without validating backend logic often leads to missed bugs.

4. How often should I update my automated test scripts?

At a minimum, review and update scripts before and after each major Salesforce release (three times a year). Also, update them anytime a new feature or customization is introduced.

5. What’s the best way to test custom Apex code?

Write and run unit tests directly within Salesforce using its Apex testing framework. Ensure you meet the minimum 75% code coverage and cover both positive and negative scenarios.


Read Also : Salesforce Community Cloud vs Experience Cloud

Author Insights:
Alina
Hi, I’m a content marketer with over 7 years of experience in content strategy, copywriting and editing. Currently, I’m exploring the world of Salesforce and aim to break down the ins and outs of this complex tool in simple, relatable ways. With these blogs, I’ll provide valuable insights to help businesses grow and use this CRM to their advantage. In my free time you'll find me unwinding with a good book and a cup of coffee!
August 1, 2025

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