Sharepoint Integration With Salesforce For Better Team Collaboration

Integrating SharePoint with Salesforce can streamline your workflow and boost productivity. Let’s explore the benefits, challenges and best practices to help you make the most of this powerful combination!
Alina
July 16, 2025
Sharepoint Integration With Salesforce

Teams lose up to 20% of their productivity just searching for documents. That’s a huge hit. Salesforce is a great CRM but it lacks sophisticated document collaboration. That’s why many businesses need sharepoint integration with salesforce. This way you get a world-class document management system. 

Suddenly, your files are easier to find, share and update without jumping between platforms. So, get this integration if your team is tired of broken links, missing files and wants a better way to work together.

Let's discuss sharepoint integration with salesforce and the benefits it has to offer. We'll also talk about how you can set it up the right way.

What Is SharePoint?

SharePoint is a web-based collaboration and document management platform developed by Microsoft. It allows users to store, organize and manage documents and other content securely across an organization. Businesses use SharePoint to streamline communication, increase productivity and ensure that everyone has access to up-to-date information. By integrating SharePoint with Salesforce, companies can make their workflows more seamless, allowing for easy document sharing and improved customer service.

SharePoint's Document Management Features

One of SharePoint’s key strengths is its document management capabilities. These features make it a powerful tool for businesses that need to manage and collaborate on documents. Below are some important features of SharePoint’s document management system:

1. Centralized Document Storage

SharePoint provides a centralized location where all documents are stored. This feature ensures that your team can access and work on the latest version of a document, avoiding confusion caused by multiple versions floating around different systems.

2. Version Control

SharePoint automatically tracks changes to documents. When multiple users make updates to the same document, SharePoint keeps a version history. This allows teams to restore previous versions if needed, providing peace of mind when working with important files.

3. Access Permissions

SharePoint allows administrators to set permissions at different levels (site, folder, or document). This ensures that sensitive information is only accessible to authorized users. Administrators can control who can view, edit, or delete documents, which enhances security and privacy.

4. Document Co-authoring

Multiple users can work on a document simultaneously in SharePoint, a feature called co-authoring. This is particularly useful for teams that need to collaborate on projects in real-time. With SharePoint, teams can work together without overwriting each other’s changes.

5. Workflow Automation

SharePoint provides workflow automation features that help streamline business processes. For example, teams can set up automated approval workflows for documents, ensuring that the right people review and approve content before it’s finalized.

6. Document Sharing and Integration

One of the most significant benefits of SharePoint is its ability to integrate with other tools, such as Salesforce. This integration allows businesses to store and share Salesforce records, documents and customer data securely within SharePoint, making it easier to collaborate and manage content.

By using these document management features, businesses can increase their efficiency, save time and ensure that everyone in the organization is working with the most up-to-date information.

Why is Salesforce SharePoint Integration Required?

Many organizations rely on both Salesforce and SharePoint to meet their business needs. Integrating the two platforms offers a wide range of benefits, from improved document management to better customer service. Here are a few reasons why Salesforce to SharePoint integration is essential for many companies:

1. Storage Cost Savings

Salesforce does include cloud storage but let’s be honest, it runs out fast. And when it does, the cost to upgrade can be steep. That’s where a SharePoint integration makes a big difference. Instead of piling everything, you move large files and documents to SharePoint.

It’s not just about space, it's about savings too. SharePoint usually offers more storage for less money, when handling tons of data. In fact, a study found that cloud tools like SharePoint can cut document management costs by 20–30%. So, connecting SharePoint to Salesforce is convenient and smart for your budget.

2. Storage Limitations

Let’s be real, Salesforce storage limits are tight. Depending on your edition, you might hit a wall faster than you expect. For example, the Professional Edition only gives you 1GB of file storage. Enterprise Edition is a bit better with 10GB plus 20MB per user but that still adds up quickly.

Once you hit those limits, you're stuck buying more storage. And yep, it’s pricey. That’s where integrating SharePoint with Salesforce comes in. Instead of cramming all your files into Salesforce, store large ones in SharePoint and link them to records. SharePoint offers way more room, so you won’t have to stress about hitting a cap. Plus, keeping Salesforce lean helps performance stay smooth and fast.

In short: less clutter, lower costs and better system speed. Win-win-win.

3. Access Limitations

Salesforce may also have restrictions on how documents can be accessed or shared. Salesforce’s built-in file-sharing works but it’s not always flexible. However, SharePoint unlocks way more control over who sees what.

With SharePoint, you can manage access down to the individual document. Need to limit visibility to just your team? Done. Want to give a client temporary access? Easy. Its permission settings are far more advanced than what Salesforce offers out of the box.

Another bonus is that you can share documents using direct web or email links. That means collaborators who aren’t in Salesforce can still view or work on files without login. It’s great especially for team members or stakeholders who may not have direct access to Salesforce.

4. Salesforce’s Feature Limitations

Salesforce is great at a lot of things but document management isn’t one of them. When you're dealing with tons of files or complex workflows, it can start to feel too much. But SharePoint is built for storing, organizing and managing documents at scale.

By connecting Salesforce with SharePoint, you get the best of both worlds. You can keep using Salesforce for your CRM needs. At the same time, take full advantage of SharePoint’s advanced document features.

For instance, Salesforce’s file storage options are pretty basic. But SharePoint lets you organize documents using folders, metadata tags and custom views. That makes a big difference when you're handling volumes of data and need to keep everything in order.

Benefits of Salesforce and SharePoint Integration

Integrating Salesforce and SharePoint can transform how your organization collaborates, organizes information and manages documents. Here are some key benefits of this powerful integration:

Unified Access

One of the primary benefits of Salesforce and SharePoint integration is centralized document management. With this integration, users can access all important documents directly within Salesforce. This removes the hassle of switching between platforms and ensures that team members can find what they need without wasting time searching through different systems.

Enhanced Organization

With SharePoint's advanced document libraries and metadata tagging, files are better organized. This makes it easier for users to find, manage and collaborate on documents without confusion. SharePoint and Salesforce integration enhances document organization, ensuring that everything is well-structured and accessible.

Reduced Duplication

Since documents are automatically updated and synced between Salesforce and SharePoint, you don’t have to worry about duplicating files. This prevents the common problem of working with outdated or redundant versions of documents.

Collaboration and Sharing

Another advantage of Salesforce and SharePoint integration is seamless document sharing. Users can share documents directly within Salesforce without switching between platforms. This leads to smoother communication and collaboration, allowing teams to stay focused and organized.

Cross-Departmental Collaboration

SharePoint’s intranet capabilities enhance collaboration across departments. The integration enables teams from different areas of the organization to work together more effectively. By sharing documents and data in real time, everyone stays on the same page, no matter their role.

Global Search Integration

With Salesforce and SharePoint integration, users can take advantage of Salesforce's global search to find SharePoint documents. This makes locating files faster and easier, ensuring that important documents don’t get lost in the shuffle.

Improved Data Security

Integrating Salesforce with SharePoint ensures that your sensitive documents are shared securely. The integration helps your business comply with regulations like GDPR, keeping your data safe and secure.

Controlled Access

With integration, you can set permissions across both platforms. This allows for better control over who has access to which documents, ensuring that only authorized users can view sensitive information.

Scalable and Flexible Solutions

Finally, Salesforce and SharePoint integration offers great scalability. As your business grows, the integration can scale to accommodate more users, documents and workflows. You can customize the integration to meet the specific needs of your business, ensuring that your document management solution grows with you.

License Optimization

When you integrate Salesforce and SharePoint, you can make better use of your licenses. Employees can access the documents they need through SharePoint, so there's no need to buy extra licenses for people who don't use Salesforce. This helps save money and lowers overall costs.

How to Set Up SharePoint Integration with Salesforce

Setting up SharePoint integration with Salesforce is easy and can be done in just a few simple steps.

Step 1: Install the Integration Package

To begin, you’ll need to install an integration package such as Share Connect from the Salesforce AppExchange. It’s a good idea to install it in a sandbox environment first, so you can test the integration before deploying it in your live environment.

Step 2: Configure the Integration

Once installed, you will need to configure the integration by adding your domains, defining default folders and setting up user permissions. The setup process will also require you to decide on an automation user for SharePoint, ensuring that everything functions smoothly.

Step 3: Add SharePoint Links to Salesforce Records

Once the setup is complete, you can add custom SharePoint Links to Salesforce record pages. This allows your team to easily access SharePoint files directly from within Salesforce. You can also control visibility through filters, ensuring that only the appropriate team members have access to specific documents.

Step 4: Test the Integration

Before going live, it’s essential to test the integration. Check that SharePoint files sync correctly with Salesforce records and that all team members have the appropriate permissions to access the documents they need.

Step 5: Go Live

After testing the integration, you can go live and start using Salesforce to SharePoint integration to streamline document management and enhance team collaboration.

Pricing

SharePoint and Salesforce integration packages such as Share Connect offer flexible pricing plans. Depending on your business needs, you can choose between monthly or annual subscriptions. Annual subscriptions typically offer discounted rates, making them a more cost-effective option for businesses that plan to use the integration long-term.

Plan Monthly Cost Annual Cost
Basic $6/user $72/user
Pro $12/user $144/user

Different Ways of SharePoint and Salesforce Integration

Integrating SharePoint with Salesforce can streamline workflows, improve collaboration and make document management easier. There are several ways to achieve this integration, depending on your business needs and preferences. Here are three common methods:

1. Files Connect

Files Connect is a great fit for companies that want a clean, no-fuss integration. If you don’t need a ton of customization, this tool gets the job done—right out of the box. It is a built-in solution with no need for third-party tools. It lets your team access SharePoint files right from inside Salesforce without switching tabs or systems.

Here’s why it works:

  • Direct SharePoint Access – View and manage documents stored in SharePoint without leaving Salesforce.
  • Real-Time Sync – Any changes in SharePoint show up instantly in Salesforce. Everyone’s always looking at the latest version.
  • Quick Search – Need a file? Just search for it inside Salesforce. No more jumping between platforms to track things down.

2. Share Connect

You need Share Connect if you're tired of clunky SharePoint integrations. It’s a third-party app that gives you way more control than the basic setup. With Share Connect, you can easily link SharePoint documents to Salesforce records. That means less digging through folders and more time getting work done.

Here’s what makes it stand out:

  • Customizable Setup – You can tailor the integration to fit your workflow. Want SharePoint links to show on specific records or pages? No problem.
  • Better Collaboration – Your team can share and access documents right inside Salesforce. That keeps everyone on the same page, literally.
  • Flexible Pricing – Whether you’re a small team or a large org, there’s a plan that fits your budget.

3. Third-Party Apps

One of the easiest ways to connect SharePoint and Salesforce is by using third-party tools from the Salesforce AppExchange. Apps like Share Connect or KingswaySoft come with ready-made connectors, so you don’t have to build anything from scratch. They make document sharing between platforms smooth and hassle-free. Even better? These tools are usually cost-effective and quick to set up. They require zero coding so perfect for teams who want results without the headaches.

Pixel Consulting For SharePoint Salesforce Integration 

If you’re looking to take your team collaboration to the next level then try SharePoint integration with Salesforce. By connecting the two platforms, teams can access the most up-to-date documents and improve data consistency. There are different ways to integrate these two platforms but it’s best to go for expert support. 

PixelConsulting has the best Salesforce integration services out there. We help you avoid pitfalls and save time and money. Our team can guide you through every step of the process — from setup to ongoing support. So, let our experts handle the complexities so you can improve collaboration!

Read Also: NetSuite Salesforce Automation

Author Insights:
Alina
Hi, I’m a content marketer with over 7 years of experience in content strategy, copywriting and editing. Currently, I’m exploring the world of Salesforce and aim to break down the ins and outs of this complex tool in simple, relatable ways. With these blogs, I’ll provide valuable insights to help businesses grow and use this CRM to their advantage. In my free time you'll find me unwinding with a good book and a cup of coffee!
July 16, 2025

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