Salesforce released its first set of tools for non profits back in 2008 which was the Nonprofit Starter Pack. Over the years this product evolved and became the Nonprofit Success Pack (NPSP) in 2016. Today, more than 35,000 charitable organizations use Salesforce's NPSP.
However, in March 2023 Salesforce launched a new suite for non profits called the Nonprofit Cloud (NPC). Since then fundraisers have been a bit confused between the two. So, what impact do these tools have and which one is more suitable for your organization?
Continue reading this Salesforce Nonprofit Cloud vs NPSP guide to get the answer to this pressing question.
Nonprofit Success Pack (NPSP) is a managed package by Salesforce which gives you access to features and functions for non profits. The npsp data model is highly customizable for program management and fundraising. It can easily fit your needs with additional Salesforce integration and features.
Nonprofit Cloud (NPC) is a standalone cloud based tool which is directly built into Salesforce. This means that you don’t need to go through any installation process. The Nonprofit Cloud includes multiple functions for fundraising, marketing and program operation. Also, it allows you to forecast and track outcomes with greater ease and accessibility.
Salesforce keeps adding more features to Nonprofit Cloud like:
Both salesforce npsp vs nonprofit cloud are effective solutions for not-for-profit organizations. They help you track fundraisers, manage donors and connect with the people who care about your cause. That being said, both have some major differences in features, tools, pricing and accessibility.
Well, here is a detailed comparison of Salesforce Nonprofit Cloud vs NPSP:
Still confused about which one to choose between Nonprofit Cloud and NPSP? Here are some key factors that can help you decide.
Most mission driven organizations do not have a lot of capital as they run on charities and donations. Hence, budget is a major deciding factor when it comes to picking a CRM for your nonprofit. You should check the total price of the product including any licences, maintenance costs and customizations. NPSP may seem like the best option because it’s free and therefore cheaper than the other one. But, Nonprofit Cloud could actually offer better ROI for bigger entities.
Salesforce is a complex platform that requires some technical knowledge. So, you need to take into account the IT resources available to you. If you are not technically sound or lack a dedicated IT department then go for NPSP. Similarly, if you have IT support or can afford Salesforce consultants and admins then NPC could be more beneficial.
Check the specific offerings of each product and then compare them with your organizational needs. For example, if your main goal is to manage relations and donations then NPSP is enough. On the other hand, if you need advanced analytics and AI assistance then Nonprofit Cloud is a better fit.
Don’t just think about your current state and requirements for the CRM. You should consider your future plan for growth and expansion as well. This is because you need a product that can evolve with your organization as your needs change. If you’re expecting massive scalability then go for Nonprofit cloud as it has more capabilities and is constantly upgrading. While NPSP does not get any updates and has limited functionality.
After exploring the key differences and similarities between Nonprofit Cloud vs NPSP it’s evident that each has its own strengths and weaknesses. In general, Salesforce Nonprofit Cloud may seem like the superior option but NPSP remains a decent choice for both new and existing customers.
In short, here is the final conclusion:
Thus, the decision between the two depends on your specific preferences. Take your time to learn more about these two Salesforce nonprofit products to pick the right one for you. Plus, our team at PixelConsulting is here to help you find and implement the best Salesforce solutions. Contact us now!
Yes, NPSP and Nonprofit Cloud are two different products by Salesforce. NPSP is an old Salesforce add-on for basic donor and partner management. Nonprofit Cloud is a built-in product with more up to date and modernized functions for bigger organizations.
No, Salesforce NPSP is not going away for now. It is available to install for all new and existing customers. Salesforce will keep supporting this solution for non profits without any cost.
Yes, organizations on NPSP can move to NPC but it will not be an upgrade. You will have to uninstall NPSP and re-implement the non profit cloud. Basically, you will be migrating from one package to another and will need the help of a Salesforce partner.
Read Also : Invest in Salesforce
