As Salesforce continues to evolve with new features and updates every quarter, it’s easy for businesses to fall behind. That’s where a reliable Salesforce managed service provider steps in. These experts can make or break your CRM success whether you’re a small team or a growing enterprise. So, with the right partner, you won’t just survive but thrive.
Let’s explore what managed services are all about and how to find the right partner near you. Keep your Salesforce environment updated and aligned with your goals now!
Managed services refer to the practice of outsourcing certain business functions to a third party expert. In IT, this usually means getting consistent, ongoing support to manage your systems, networks, software and sometimes even business processes.
Instead of hiring in-house specialists, companies rely on managed service providers (MSPs) to maintain performance, reduce risks and cut costs. This model is especially valuable for small and mid sized businesses that may not have the time or resources to manage tech infrastructure around the clock.
Managed services are typically delivered on a subscription basis. That means predictable monthly costs, 24/7 support and a team that handles both the proactive and reactive side of IT. It’s not just about fixing issues but you have to prevent them from happening in the first place.
Salesforce managed services are a specialized form of IT support focused entirely on the Salesforce ecosystem. When you work with a Salesforce managed service provider, you get access to a team of certified experts who monitor, maintain and enhance your Salesforce platform.
They don’t just troubleshoot bugs or handle user requests. They proactively look for ways to improve your CRM setup, align it with your evolving business goals and ensure you’re always getting the most out of Salesforce.
Here are a few core areas these services usually cover:
A good Salesforce managed service provider doesn’t just wait for you to report a problem. Instead, they act as your ongoing CRM advisor, ready to adapt Salesforce to your business as it grows.
Managing Salesforce in house can become overwhelming. Even seasoned admins may struggle to keep up with all the new tools, rules and integrations. That’s where Salesforce managed services come in.
Salesforce releases updates three times a year. Each update includes new features, bug fixes and performance enhancements. Keeping up with these can be time consuming—and missing out could mean falling behind competitors.
A Salesforce managed service provider ensures your system is always up to date, tested and optimized for every release.
A system is only as good as the people using it. Managed service providers often offer training, onboarding and support services to help your team actually use the tools you’re paying for.
Hiring a full time Salesforce developer or admin can cost upwards of $100,000 per year. A managed service provider offers a team of experts at a fraction of that cost—with no hiring or training overhead.
Is your Salesforce instance running slow? Are reports taking forever to load? These are signs your setup needs optimization. Managed services can streamline your instance, clean up data and simplify your architecture.
Security threats are real. A Salesforce managed service provider keeps a constant eye on data privacy, access controls and compliance issues so you don’t have to.
Beyond day to day support, these providers can help shape your long term CRM strategy. They align Salesforce features with your business goals, so your CRM grows as your business does.
In short, you get strategy, savings and success all wrapped into one service.
Finding the right Salesforce managed service provider can feel like a big decision—and it is. There are countless options, from global firms to local specialists. Here’s how to break them down.
Companies like Accenture, Deloitte and IBM offer managed services as part of their broader consulting offerings. They come with massive teams, tons of certifications and global experience.
Pros: Deep expertise, access to top tier resources, global support.
Cons: High costs, slower turnaround times, less personalized service.
These are mid sized firms that specialize only in Salesforce. They know the platform inside and out and usually offer more tailored solutions.
Pros: Flexible pricing, personalized service, platform expertise.
Cons: May lack broader IT integration experience.
If you prefer hands-on, local support, this might be your best bet. These smaller firms often focus on specific industries or local markets.
Pros: Proximity, faster communication, better cultural fit.
Cons: Limited scalability, smaller teams.
For cost sensitive businesses, offshore teams in countries like India or the Philippines offer managed services at a reduced price.
Pros: Cost effective, available across time zones.
Cons: Time zone challenges, potential quality issues.
When choosing a Salesforce managed service provider, ask these key questions:
Take time to evaluate case studies, testimonials and reviews. The right partner will feel less like a vendor and more like an extension of your team.
While packages vary, most Salesforce managed service providers offer support across these areas:
Some providers also include proactive recommendations for improvements based on your data trends or business changes.
PixelConsulting stands out as a reliable Salesforce managed service provider with a track record of helping companies simplify and scale their CRM. Their approach is practical, hands on and completely tailored to each client.
They focus on:
PixelConsulting’s team doesn’t just offer fixes but they offer growth. They build a package around your needs, whether you need a few hours of monthly admin support or a full on Salesforce overhaul.
And unlike many other providers, they won’t drown you in tech jargon. Their team speaks your language and moves at your pace.
Choosing the right Salesforce managed service provider can transform your CRM from a cost center into a growth engine. You need someone who understands your business, stays ahead of the curve and supports your team every step of the way.
PixelConsulting is that partner, offering flexible services, experienced team and commitment to simplifying Salesforce. Our team is ready to help you unlock the full power of your CRM.
So if you’re ready to stop struggling and start scaling, it might be time to reach out to us!
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