Over 150,000 businesses rely on Salesforce to manage their operations and that number is only growing. As companies demand faster and more intuitive experiences, the platform is evolving in major ways. In fact, in 2025, the focus on improving the Salesforce interface design has taken center stage.
According to a recent IDC report, businesses that prioritize user experience see a 20% increase in productivity. With that kind of ROI, it’s no wonder Salesforce is stepping up its UI game. So, it’s time to understand the new design changes and how to customize Salesforce to better fit your needs.
Let’s break down the biggest Salesforce interface design updates coming your way in 2025.
A clean and well-structured user interface directly affects productivity, user satisfaction and data quality. When your Salesforce interface design is intuitive, users are less likely to make errors, abandon tasks or avoid using the platform altogether.
Plus, poor UI slows down your team, especially sales and service reps who need to move quickly. It also increases the learning curve for new users. On the flip side, a great interface guides users naturally, shortens onboarding time and keeps everyone engaged.
Thus, in today’s age with growing user expectations and more remote workflows, having a smart Salesforce UI design is no longer optional. It’s essential for adoption, retention and ROI.
Here are top 6 changes in Salesforce UI designs this year so far:
Salesforce is officially pushing Lightning Web Runtime (LWR) as the default UI framework in 2025. If you haven’t heard of it yet, LWR is all about speed and performance. It loads 60% faster than previous Lightning components and enables more dynamic user experiences.
With LWR, users can build and deploy single-page applications right inside Salesforce without sacrificing performance. This opens the door for highly interactive Salesforce UI design patterns that feel more like modern web apps. Admins and developers alike can create blazing-fast pages with fewer clicks, resulting in less friction and better adoption.
This shift also helps reduce the reliance on Visualforce. So if you’re still clinging to older layouts, it might be time to re-evaluate. Salesforce encourages all developers to begin migrating their components and pages to the new LWR standard.
Dynamic Forms let you break up page layouts and show only the fields that are relevant to the user’s role, record type or status. No more scrolling through dozens of unnecessary fields. It’s sleek, smart and finally feels like a modern Salesforce interface design.
Dynamic Actions go hand-in-hand. They allow you to display buttons and actions based on conditions you define. For instance, you could show a “Submit for Approval” button only when a deal reaches a certain stage.
These features are now available on standard objects like Accounts, Contacts, Opportunities and Cases in both desktop and mobile. And in 2025, expect expanded support for custom objects and more advanced logic options.
Salesforce is all-in on AI. And in 2025, it’s introducing Einstein Copilot for UI customization. This assistant uses data and usage patterns to recommend UI improvements. For example, it might suggest hiding unused buttons or grouping fields that users often view together.
This feature is a game-changer for Salesforce user interface design. You no longer have to guess what users want because Einstein tells you. And since it’s built right into the platform, admins can implement changes with a few clicks.
Expect Salesforce to double down on AI-driven customization this year. Einstein Copilot can even generate field layouts based on user behavior and help you test new UI variants without coding.
In 2025, Salesforce is finally giving the mobile app the attention it deserves. The updated mobile interface now mirrors the desktop Lightning Experience — and that’s a big deal.
The navigation has been streamlined, load times are faster and more UI components are now responsive. Salesforce UI design changes include swipe gestures, better list views and smarter notifications. These aren’t just cosmetic updates. They help field reps and on-the-go users get their job done faster. Plus, the mobile app now supports LWR-based pages and Dynamic Forms, making it easier to deliver the same personalized experience across devices.
Salesforce’s push toward low-code and no-code tools is stronger than ever. The latest update to App Builder includes more drag-and-drop components, enhanced real-time previews and direct access to Dynamic Forms.
Admins can now tailor dashboards, record pages and home pages with greater ease — no developer required. This makes it simpler to improve your Salesforce interface design without relying on IT.
Even better, Flow Builder has received a UI boost. It now includes AI-powered suggestions for flow paths and a cleaner visual layout. This helps you automate smarter and build faster.
Consistency matters. That’s why Salesforce is updating the Lightning Design System (SLDS) to make everything feel more unified across the platform.
Expect updated icons, spacing, color palettes and fonts that match across desktop, mobile and Experience Cloud sites. This design refresh improves accessibility too, ensuring compliance with WCAG standards.
For designers and developers, this means it’s easier to maintain brand consistency and deliver polished UIs. For users, it means a cleaner, more modern interface. And yes this is a part of the broader shift in Salesforce interface design. Cleaner layouts lead to higher satisfaction and better productivity.
Agentforce, Salesforce’s latest innovation tailored for customer service teams, is reshaping how agents interact with the platform. It’s a specialized workspace that blends AI, automation and real-time data into a streamlined interface.
What sets Agentforce apart is its focus on reducing cognitive load. The redesigned console automatically surfaces relevant case details, customer history and suggested next steps. This means less time digging for data and more time solving problems.
In terms of Salesforce interface design, Agentforce introduces a more compact, role-based layout with faster access to common tools. It’s optimized for efficiency, especially in high-volume support centers.
Combined with Einstein Copilot, Agentforce boosts productivity while offering a cleaner, context-aware UI. Expect this design philosophy to influence other parts of the platform in 2025 and beyond.
The Salesforce interface design changes rolling out in 2025 are strategic. From LWR performance gains to AI-powered layout suggestions, everything points toward one goal: making Salesforce easier, faster and smarter to use. Staying current with these updates will give your team a serious edge, whether you're optimizing user journeys, rolling out custom layouts or experimenting with Einstein Copilot.
At PixelConsulting, we help businesses harness these changes to build tailored, user-friendly Salesforce experiences. Let us show you how to customize Salesforce the right way, starting today.
Ready to refresh your Salesforce UI? Let’s do it together.
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