Salesforce’s Global AI Readiness Index 2025 report has announced a shocking headline: the world is not ready for powerful artificial intelligence, and the clock is ticking. The new study exposes a growing gap between nations getting their systems for smart, self-directed AI, think robots that can make decisions on humans' behalf, and those that are lagging far behind.
After receiving feedback from more than 14,000 workers in 16 nations, the study grades each country on innovation, tech tools, and worker skills. Powerhouses like Singapore, the United States, and the UAE race ahead, while many others fall behind, risking lost jobs, wider wealth gaps, and shady uses of the new tech.
“Countries that act decisively to boost adoption, align their strategies, and invest in skills will be best positioned to lead and benefit from the next profound phase of AI-driven transformation.” - Aliki Foinikopoulou, Senior Director of Global Public Policy, Salesforce
A fresh global survey from Salesforce has turned heads in the tech world: some countries are sprinting toward tomorrow while others are creeping along and may get cut out of the game. The 2025 Global Readiness Index shows that the gap is growing faster than many experts expected.
Countries like India, Brazil, and South Korea are powering ahead. Once labelled “emerging,” they are now expanding digital networks, funding fresh ideas, and training workers to excel in an always-on world. Here is why it is important:
The full report highlights a major shift in digital power-a clear alert for nations still stuck at the basics.
The Salesforce Index looks at many parts of a country to see if it is ready for advanced tools like AI. By breaking readiness into five clear areas, the Index shows where nations can win and where they still need to catch up.
Do the laws change fast enough to stay ahead of AI's ethical and day-to-day challenges? Leaders in this space write rules that encourage progress while guarding against bias, privacy leaks, and harmful use.
How woven into everyday services and work does AI already feel? Countries that use AI widely in businesses and that the public trusts scored much higher here.
Is there a solid base for AI research and fresh ideas? Nations that back universities, labs, and joint programs keep the engine of AI moving faster and coming up with breakthroughs.
Are budgets and funding chasing good AI ideas? The top-ranked countries pair government money with a steady flow of private and venture capital, looking for the next big advantage.
Are workers getting the training and tools they need to partner with machines? This pillar showed a big gap: even where people are excited about AI, many still feel left in the dark about how to use it in their jobs.
Put together, these areas give us a complete look at how ready the nation is and clearly show where laws, systems, and training must be fixed fast.
People around the world are excited about artificial intelligence, yet a new report reveals some serious holes in trust and know-how. Almost 61% of customers say that as technology like generative AI and digital agents becomes more powerful, it’s even more important for companies to behave ethically and take responsibility. On the other hand, 64% of customers currently don’t trust companies to handle their data carefully.
Technology alone won’t drive transformation, notes Brian Millham, Chief Operating Officer at Salesforce. Companies must invest in training, accessible tools, and strong ethical guidelines if they want to unlock AI's full promise.
Salesforce’s 2025 Global Readiness Index is more than a report; its findings read like a loud alarm clock. The gap between countries that lead in tech and those that lag keeps widening, and missing the moment now could cost inclusion, jobs, and a voice on the world stage.
A handful of governments quicken the pace, pouring cash into high-speed networks, rewiring red tape, and upskilling their workforces. Yet many still hesitate, treating reform as something that can wait till next year’s budget.
The truth is that readiness has morphed into a national agenda, a bottom-line concern for every company, and an obligation we all share. As the index bluntly puts it: the future will be shaped by those who act, not those who wait. If we strip away the jargon, this debate depends on people. Countries that invest in their citizens today hold the steering wheel tomorrow. For more news and updates, visit PixelConsulting Newsroom.
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